We are confident that your YOUP pillow will provide you with years of exceptional comfort and support. To give you extra peace of mind, your pillow is covered by our 5-year warranty.
What This Warranty Covers
- 5-Year Coverage: The warranty is valid for five years from the date of purchase.
- Natural Defects: Covers defects that occur naturally in the product.
- Material or Production Faults: Includes damage or defects caused by material or production issues.
What This Warranty Does Not Cover
- Normal Changes in Firmness: Gradual changes in firmness that do not impact the pillow’s performance are not covered.
- Improper Use: Damage caused by improper use or misuse of the product is excluded.
- Wear and Tear: Regular wear and tear from normal use over time is not covered.
- Misuse, Contamination, or Post-Delivery Damage: Any misuse, visible contamination, or damage that occurs after delivery voids the warranty.
- Legal Rights: This warranty does not replace or affect any legal rights you have under applicable consumer protection laws.
In Summary
The YOUP warranty covers natural defects and material or production faults for five years. It does not include changes in firmness, improper use, wear and tear, contamination, misuse, or damage after delivery. Your existing legal rights regarding product guarantees and conformity remain unaffected.
If you have any questions or need to make a warranty claim, please contact us. Enjoy your YOUP pillow, and here’s to many nights of exceptional sleep!