YOUP is revolutionizing the pillow industry with the world's first custom-fit pillow utilizing advanced AI technology. This innovation means your pillow is more than just comfortable—it’s engineered for optimal support and alignment, transforming your sleep experience. 

How It Works:

1. YOUP's PillowScan™ technology captures the unique shape of your body, analyzing your head, neck, and shoulders, as well as your sleep position and mattress support. This comprehensive assessment ensures a pillow design that aligns perfectly with your anatomy.

2. After completing the PillowScan™, you receive a unique Pillow Code. This code links to the precise pillow specifications based on your measurements and sleep preferences, ensuring a custom-fit pillow tailored to your needs.

3. Your PillowScan™ results are carefully analyzed by expert physical therapists to ensure the pillow provides the best possible support for your neck and spine, maximizing comfort and alignment.

By integrating advanced AI technology with personalized data, YOUP crafts pillows that offer optimal support and alignment, enhancing your sleep quality and overall well-being.

YOUP distinguishes itself from other pillows through its innovative use of AI technology to create a custom-fit pillow tailored to your unique body measurements and sleep preferences. Unlike traditional one-size-fits-all pillows, YOUP's PillowScan™ technology analyzes your head, neck, and shoulders, as well as your sleep position and mattress firmness, to design a pillow that aligns perfectly with your anatomy. 

This personalized approach ensures optimal support and comfort, enhancing your sleep quality and overall well-being.

Yes, the YOUP pillow is suitable for all types of sleepers. By analyzing factors such as your head, neck, and shoulder alignment, preferred sleep position, and mattress firmness, we design a pillow that aligns perfectly with your anatomy. This personalized approach ensures optimal support and comfort, regardless of whether you sleep on your back, side, or stomach.

YOUP pillows are crafted with premium materials to ensure optimal comfort, support, and durability:

Core Material: The pillow's core is made from 100% premium European memory foam. This high-quality, latex-free foam is Oeko-Tex certified, guaranteeing it is free from harmful substances and environmentally responsible. The memory foam provides a perfect balance between support and softness, adapting to your unique contours for personalized comfort.

Cover Material: Encasing the memory foam is a moisture-regulating cover made from 100% Tencel fabric. Tencel is known for its cooling properties and breathability, enhancing airflow to maintain an optimal sleep temperature throughout the night. The cover is removable and machine washable at 70°F, allowing for easy maintenance and a fresh sleeping environment.

By combining these carefully selected materials, YOUP pillows offer a hypoallergenic and comfortable sleep experience, tailored to support your individual needs.

To begin your journey toward a custom YOUP pillow, follow these steps:

1. Access PillowScan™: Visit our How It Works page and select "Start PillowScan™." Ensure you're using a mobile device, as PillowScan™ is optimized for mobile use to provide accurate measurements.

2. Create Your Sleep Profile: Enter details such as your height, preferred sleeping position, and mattress firmness. These inputs help us tailor the pillow to your specific needs.

3. Capture Your PillowScan™ Image: Follow the on-screen instructions to take a full-body photo. You can do this by using a large mirror, setting your phone's front camera with a timer on a stable surface, or having someone assist you. Ensure your neck is visible by tying back any hair, avoiding high-collared clothing, and keeping beards trimmed or clear of the neck area.

4. Receive Your Unique Pillow Code: After completing the scan, you'll receive a unique Pillow Code containing the precise specifications for your custom-fit pillow. Use this code to place your order, ensuring the pillow is crafted to meet your exact comfort and support requirements.

By following these steps, you'll be on your way to experiencing personalized comfort with a YOUP pillow designed specifically for you.

To create your custom YOUP pillow, you’ll need to provide the following information:

1. Body Measurements: PillowScan™ captures precise measurements of your head, neck, and shoulders to ensure proper alignment and support.

2. Sleeping Position: Indicate whether you primarily sleep on your back, side, or stomach. This helps tailor the pillow to your preferred sleep posture.

3. Mattress Firmness: Provide details about the firmness of your mattress, as this affects how your body is supported during sleep.

4. Clear Neck Visibility: During the scanning process, ensure your neck is visible. Tie back long hair, avoid high-collared clothing, and ensure no beard obstructs the neck area.

5. Photo for PillowScan™: Take a clear, full-body photo using either a mirror, your phone’s front camera on a timer, or with the help of another person.

This combination of inputs ensures your YOUP pillow is optimized to meet your unique comfort and support needs.

After placing your order, it takes 2-5 business days for us to craft your custom pillow. Delivery times depend on your location, but you can expect to receive your pillow within 5-9 business days from when you place your order. 

We strive to have you sleeping on your custom-fit pillow within 10 working days after your order.

We understand that circumstances may change after you've placed your order. To accommodate this, we allow order modifications or cancellations within 24 hours of placement. After this period, changes are not permitted due to our processing schedule.

If you need to modify or cancel your order within the 24-hour window, please contact our customer service team promptly. Provide your order number and the specific changes you'd like to make. Our team will assist you in updating your order accordingly.

For further assistance, please reach out to us through our Contact Page

Please note: After the 24-hour period, orders enter the production phase, and modifications or cancellations cannot be accommodated.